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Service delivery

Slips, trips, and the one-armed auditor

Are Wellington's high kerbs part of an evil plan to depose cats from the number one spot on the net? And what's that got to do with ACC?

Jun 18, 2014 03:29 PM | Read more

A quality service? What are they doing with complaints?

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Trying to make a complaint can sometimes make you feel like you're starring in your own dead parrot sketch.

Feb 27, 2014 11:21 AM | Read more | Comments (4)